Settings

How Harbor & Vine runs Alice — the business record, who answers a handoff, and how you hear about it.

Profile

Your own account, separate from the organization record.

Your profile

Shown on escalations you accept and on anything you publish.

RC

PNG or JPG up to 2 MB. Until then your initials are used everywhere an avatar appears.

How teammates see you in the console.

Changing this sends a verification link to the new address.

Appearance

Theme is a per-device preference, so it lives in the top bar rather than in your account record.

  • LightThe default working surface — highest contrast for daytime shifts.
  • DarkSame tokens, inverted ground. Sentiment colours keep their meaning.
  • SystemFollows your operating system, switching with it through the day.

Switch with the three-way control at the top right of the console. The choice is stored in this browser only.

Access

What this account can do inside Harbor & Vine.

ownerHarbor & VineDemo sessionAsk an owner to change your role — you can’t change your own.