Alice

Overview

  • Dashboard
  • Analytics

Conversations

  • Calls
  • Chats
  • Escalations1

Intelligence

  • Knowledge
  • Training2
  • Assistants
  • Versions

Channels

  • Phone numbers
  • Chat widget

Business

  • Reservations
  • Contacts
  • Integrations

Account

  • Settings
  • Billing
  • API keys
New number
/Billing
Demo data

Billing

Plan, metered usage and invoices for Harbor & Vine. Amounts are estimates until the period closes.

Usage detail

ScaleCurrent plan

$499 per month · 2,000 voice minutes, 1,500 chats and 5 numbers included.

Renews Sep 24, 2026

Voice minutes

3,039 / 2,000

1,039 minutes over the allowance — billed with the metered lines below.

Chat sessions

520 / 1,500

35% of the included sessions used.

Payment method

Visa ···· 4242

Expires 09/2028 · added by hello@harborandvine.com

Invoices go to hello@harborandvine.com on the first of the month.

Card charges settle three days after the invoice is issued.

Voice minutes

3,039

1,145 calls this period

Conversations

1,665

520 of them chats

Reservations booked

451

Included at no extra cost

Estimated spend

$1,992.64

$499 plan + $1,493.64 usage

Estimated cost this period

Voice and chat are metered from real conversation cost. Telephony and enrichment use illustrative rates until a billing provider is connected.

30 days
LineVolumeRateAmount
Voice conversations1,145 calls · 3,039 minMetered · $0.78 avg per call$893.85
Chat sessions520 sessionsMetered · $1.09 avg per session$567.98
Telephony passthroughIllustrative3,039 min$0.009 per minute · illustrative$27.35
Enrichment & indexingIllustrative1,115 chunks$0.004 per chunk · illustrative$4.46
Scale plan1 monthFlat subscription$499
Estimated total$1,992.64

Where the money goes

Usage lines as a share of the $1,493.64 metered this period.

Voice conversations

60%

Chat sessions

38%

Telephony passthrough

2%

Enrichment & indexing

0%

The plan fee of $499 is excluded from this split.

Invoices

The last six periods.

Monthly
InvoicePeriodIssuedStatusAmountDownload
INV-2026-09August 2026Aug 31, 2026Open$1,992.64
INV-2026-08July 2026Jul 31, 2026Paid$1,888.09
INV-2026-07June 2026Jun 30, 2026Paid$1,783.53
INV-2026-06May 2026May 31, 2026Paid$1,678.98
INV-2026-05April 2026Apr 30, 2026Paid$1,574.42
INV-2026-04March 2026Mar 31, 2026Paid$1,469.87