Alice

Overview

  • Dashboard
  • Analytics

Conversations

  • Calls
  • Chats
  • Escalations1

Intelligence

  • Knowledge
  • Training2
  • Assistants
  • Versions

Channels

  • Phone numbers
  • Chat widget

Business

  • Reservations
  • Contacts
  • Integrations

Account

  • Settings
  • Billing
  • API keys
New number
/Chat widget
Demo data

Chat widget

The assistant your visitors meet on the website. Same knowledge, same escalation policy, same transcripts as the phone line.

View chats

Configuration

Changes preview instantly. Nothing is saved until you publish.

The widget answers with this assistant’s persona and knowledge.

84/160 characters

Accent colour

Violet — used for the launcher, the header and visitor bubbles.

Corner
  • https://harborandvine.com
  • https://www.harborandvine.com

Requests from anywhere else are rejected by the API, not just the script tag.

Live preview

Rendered with the console’s own tokens, so it follows your theme.

Bottom right
https://harborandvine.com

Harbor & Vine — sample page

Front deskHarbor & Vine · replies instantly

Hi — welcome to Harbor & Vine. Ask me anything about visiting, or I can book you in.

Do you have a table for four on Friday at 7?

We do — 7:15pm in the main room. Want me to hold it under your name?

Write a message…

Powered by Alice

Embed snippet

Paste this once, just before the closing </body> tag. It loads asynchronously and adds about 14 KB gzipped.

<script>
  (function () {
    var s = document.createElement("script");
    s.src = "https://cdn.alice.ai/widget/v1.js";
    s.async = true;
    s.dataset.org = "org_demo";
    s.dataset.assistant = "asst_1";
    s.dataset.accent = "violet";
    s.dataset.position = "bottom-right";
    s.dataset.greeting = "Hi — welcome to Harbor & Vine. Ask me anything about visiting, or I can book you in.";
    document.body.appendChild(s);
  })();
</script>

Last 7 days on the widget

Chats this week

110%

22 chats on record

Handled without a person

90.9%9.1%

1 handed off

Average messages

11.5

Per completed chat, visitor and assistant