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Demo data

Elena Marsh

+1 (617) 555-3073·Sep 13, 12:06 AM·4:44·voice

All callsTeach Alice
PositiveHandled by AliceReservation

Tone over the call

Frustration crossing 0.62 is what triggers a handoff.

3 readings
Frustration
Valence (normalised)
0:00 / 4:44

No audio file is attached to this conversation — playback walks the transcript so you can still follow the turn-by-turn tone read.

Transcript

What happened

Elena booked a table and asked whether the patio was open.

Outcome
Booked · 2 guests · Fri 7:30 PM
Started
6 days ago
Cost
$1.19

Tone read

Peak frustration

0.06

Overall

0.37

valence, −1 to 1

Transcription

91%

average ASR confidence

Knowledge used

  • What are your hours?

    Tuesday to Thursday 5–10 PM, Friday and Saturday 5–11 PM, Sunday 11 AM–9 PM. Closed Mondays.

  • Do you have parking?

    Valet from 5 PM at the Congress Street entrance, $18. The Seaport Garage is a three-minute walk and validates after 6 PM.

  • Can you accommodate shellfish allergies?

    Yes. The kitchen keeps a separate prep station. Note that the house stock is fish-based, so the risotto and three of the pastas are not safe.

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