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Demo data

Rosa Iglesias

+1 (617) 555-2703·Sep 14, 8:41 PM·3:53·voice

All callsTeach Alice
NeutralHandled by AliceLost item

Tone over the call

Frustration crossing 0.62 is what triggers a handoff.

2 readings
Frustration
Valence (normalised)
0:00 / 3:53

No audio file is attached to this conversation — playback walks the transcript so you can still follow the turn-by-turn tone read.

Transcript

What happened

Rosa asked about lost item.

Outcome
Message taken
Started
4 days ago
Cost
$0.98

Tone read

Peak frustration

0.28

Overall

0.23

valence, −1 to 1

Transcription

96%

average ASR confidence

Knowledge used

  • What are your hours?

    Tuesday to Thursday 5–10 PM, Friday and Saturday 5–11 PM, Sunday 11 AM–9 PM. Closed Mondays.

  • Do you have parking?

    Valet from 5 PM at the Congress Street entrance, $18. The Seaport Garage is a three-minute walk and validates after 6 PM.

  • Can you accommodate shellfish allergies?

    Yes. The kitchen keeps a separate prep station. Note that the house stock is fish-based, so the risotto and three of the pastas are not safe.

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